It is compulsory to download and keep the RADAR COVID mobile infection alert application active during your stay on the islands and for 15 days immediately after your return to your place of origin.
As a consequence of the adaptation to the different regulations, some of our services may not be operative or restricted and depending on the occupancy at any given time, it may be necessary to book in advance to use some of our facilities or services such as restaurant, swimming pool or children’s areas. Please do not hesitate to contact us for more detailed information at firstname.lastname@example.org
Smoking is not allowed and the use of a face mask is compulsory in all communal areas except when sitting at the table eating or drinking, lying in the hammock or swimming in the pool.
If you wish to cancel or modify your reservation data, please inform us by phone or by e-mail: email@example.com
Cancellation of reservations must be made at least 48 hours before the date of arrival. Otherwise, APARTAMENTOS AGUAMAR will charge the credit card provided for this purpose the value corresponding to one night’s stay as a cancellation fee. Any expenses that may be incurred (bank commissions, credit institution commissions, mail, etc.) to make the total or partial refund of the deposit, if any, to a user, will always be at the user’s expense. The mere fact of making a reservation implies that the user expressly accepts that if the cancellation is not made 48 hours in advance, the card provided for this purpose will be charged the amount corresponding to one night’s stay. In case of no-show, 100% of the stay will be charged.
In Christmas, from December 24 to January 3 included, cancellations made 14 days or less before the arrival date will have a charge of 50% of the total stay. The no show bookings will have a charge of 100%.
In accordance with the provisions of Organic Law 15/99, of 13 December, on the Protection of Personal Data and Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we hereby inform you of the following:
The Personal Data collected will be subject to automated processing and incorporated into the corresponding automated files by APARTAMENTOS AGUAMAR, being PROMOCIONES TURISTICAS TINERFEÑAS S.L, with registered office at C/ Abani s/n 38.650 Los Cristianos, Arona, S/C de Tenerife, owner and responsible for this file (hereinafter “File”).
Except in the fields where the contrary is indicated, the answers to the questions on Personal Data are voluntary, without the lack of response implying a reduction in the quality or quantity of the corresponding services, unless otherwise indicated.
The personal data will be treated with the appropriate degree of protection, taking the legally necessary security measures to prevent its loss, deterioration, supply and access to unauthorized third parties. Nevertheless, the User must be aware that security measures on the Internet are not impregnable.
PROMOCIONES TURISTICAS TINERFEÑAS S.L will use the data provided by the user to supply the services requested by the user.
Likewise, PROMOCIONES TURISTICAS TINERFEÑAS S. L will use the data supplied by the User to maintain the contractual relationship established with APARTAMENTOS AGUAMAR and, if the User consents, to inform the User of offers and promotions that the User may consider to be of interest, the management, administration, provision, extension and improvement of the services to which the User decides to subscribe or register, o to use the adaptation of said services to the preferences and tastes of the Users, the study of the use of the services by the Users, the design of new services related to said services, the sending of updates of the services, the sending, by traditional and electronic means, of technical, operational and commercial information about products and services offered by APARTAMENTOS AGUAMAR currently and in the future.
In the event that PROMOCIONES TURISTICAS TINERFEÑAS S.L. intends to transfer your data to third parties, it will first obtain your consent, identifying the company that is transferring the data and the third party, the type of activities to which it is dedicated and the purpose for which the transfer is made.
Finally, in compliance with the provisions of the LOPD and Regulation (EU) 2016/679, PROMOCIONES TURÍSTICAS TINERFEÑAS S.L. informs customers that they may exercise their rights of access, rectification, suppression, limitation of processing or opposition to the consented processing of their personal data by contacting the data controller: Promociones Turísticas Tinerfeñas S.L (Apartamentos Aguamar) C/ Albany s/n, 38650 Los Cristianos, Arona (email: firstname.lastname@example.org).